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I am very frustrated and upset because I have to pay to have this part taken off and put back on again. I wish I would have known this before I bought the part from here now I am just stuck!

I have always shopped at Auto Zone for every car I had when I needed parts and now I will NEVER shop here again and make sure I let everyone else know about my experience! Plus I’m going to tell everyone I know so they will never experience a dangerous situation like I did! last week my husband MSG Porchia, went to Auto Zone to return a part he did not needed, after looking in the car, found out that it was a piece of Styrofoam, stuck in the engine where a filter was not in to keep junk from getting into the engine .

She said she is not sure if the parts are compatible with the cars.

I very uncomfortable with this type of behavior and question why would an Auto Zone employee suggest or recommend a loyal customer of Autozone to visit a competitor.

Because my situation was already stressed, this person made my experience even more stressful and unsettling.

I am a single mom and don’t have time or the money to replace it once again and pay somebody to put it on again.

I tried calling your customer service numbers and got the run around and 100 on several times and very frustrated I want my money back and I will make sure nobody in my town shops are again.

I did not have my original receipt because I trashed it based upon an expert opinion.

The store cashier was handling my needs very professionally and explaining the store policy about returns without a receipt.

Can you please send me the correct address of where to send for the rebate gift card.

Thank you Reply Order 3340075003 Regarding part # D07P1H Spectra Premium/Fuel Pump Ordered November 18th 2017 My car is out of commision until I receive this part; 4 emails and two phone calls and still no answer. Reply After working for Auto Zone Store #85 for 18 years I retired in August, 2010.

Sincerely, La Wanda Lewis A Dissatisfied Auto Zone Customer Reply I recently bought windshield wipers for my Buick Lacross at the Auto Zone in Latrobe PA. He was having some trouble putting them on and I asked if they were on correctly. I was coming home tonight In the dark and pouring rain and my wiper on the drivers side flew off! I had to drive home from Latrobe to Greensburg with no driver side wiper blade! We have proof that it was not touch or put in, in the process we rented a car, until we could get it fix.

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